When Can I Claim My Unused Pre-Covid Purchase Balance?
At this time, all pre-covid class passes are suspended. However, as it becomes more apparent that we will not be able to operate as we used to and our class size will be limited for the foreseeable future, we have begun implementing our plan which will allow everyone – over time – to reclaim the dollar amount of their unused pre-covid purchase balance and use it as credit towards a RIPY purchase.
In order to do this in a fiscally responsible way that will allow us to continue to offer our services even under the current conditions that severely limit our capacity, we cannot credit everyone’s account at once, so we began in September 2020 with those customer who had the largest purchase outlay (those who purchased a 6-month unlimited pass pre-covid).
Here’s how works: The unused portion of all passes valid as of March 17, 2020 will be eligible for reclaiming. Your RIPY account will be credited the dollar value of your unused pre-covid purchase balance and that credit may be used for any future RIPY purchase at our current rates. For example: if you had 3 classes remaining on a 10-class pass purchased for $110, your RIPY account will be credited $33.
Depending on the pass you purchased, you will be able to reclaim your balance as follows:
- 6-month unlimited pass: Sept 2020
- 30-class pass: Oct 2020
- 20-class pass: Nov 2020
- 10-class, monthly unlimited and intro passes: begins Dec 2020 (we anticipate having to break this category up over several months. More details to follow as the time gets closer)
You will receive an email with more specific and relevant-to-your-pass details at the beginning of the month your pass is eligible for reclaiming. In the meantime, if you have questions, please email Renee: email@example.com
What is the cost of a drop-in class?
$18 for weekend or single weekday drop-in. Or buy a package of 4-weekday drop-ins for $64.